Terms of use and privacy notice.

1. Who we are and what these terms cover

Swift Agility Consults Limited ("Swift Agility", "we") is a company registered in Kenya, based in Nairobi. These terms cover the website swiftagility.co.ke, the free tools on it, the enquiries you send us and the training, mentorship and advisory work we are engaged to do. They also serve as our privacy notice under the Data Protection Act, 2019. Using the site means you accept them.

2. The free tools

The appraisal health check, the target-sheet builder, the scorecard cascade planner, the PIP and probation documents and the readiness check are free and need no account. What you type into the target-sheet, cascade and PIP tools stays in your browser tab until you print or close it; it does not reach us. The readiness and health checks show their results on screen; saving a read-out is optional and asks for your name, organisation and email, with a phone number if you want a call.

The tools prepare drafts on formats in common use in Kenya (PSC 37A and 37B, GP 247B, the Nyeri NCPSB 37B, the Employment Act and the PSC human resource manual). They are starting points, not legal advice. Check every document against your own policies and the law before you use it, and take professional advice where a decision affects a person's employment. The form names belong to the institutions that issue them.

3. Enquiries and bookings

When you book a call you give us a name, an organisation, a phone number or an email address, and, if you choose, what is stuck and a time that suits you. We use these to call or write back, to prepare a proposal and to keep a record of the conversation. Leave a phone number and Dr. Naomi calls you back within 15 minutes on working days, 8 am to 6 pm. For that reason Dr. Naomi receives a text message with your name, your number and what you picked; nothing else leaves the system.

Your contact details are kept apart from the rest of the record in a separate vault, so a reading of the record alone does not reveal them. We do not send marketing messages without asking you first, and we do not sell or share your details with anyone outside the firm and the service providers named in section 7. To stop repeated submissions, we accept three requests a day from the same phone number or email address.

4. What we count, and what we do not

We count which programme pages are viewed, which tools are started and finished and which buttons lead to the contact page, so that we know what visitors find useful and can improve the free tools. Each activity record holds a random visit identifier that changes every day, the page and the programme or tool, and nothing else: no names, no contact details, no form answers. The records are deleted after 90 days. If your browser sends a Do Not Track or Global Privacy Control signal, we do not count your visit at all.

Cloudflare, which serves the site, measures overall traffic without cookies or personal identifiers.

5. Cookies and browser storage

The site sets no advertising or tracking cookies. It keeps a small amount of information in your own browser: the daily visit identifier described in section 4, your entries in a tool until you leave the tab, and your display preference. The operator portal, which only Swift Agility staff can open, keeps its sign-in for the length of a session.

6. Your rights

Under the Data Protection Act, 2019 you may ask what personal data we hold about you, ask us to correct or delete it, object to how we use it, and withdraw a consent you gave. Write to swiftagilityconsults@gmail.com and we answer within the time the Act allows. You may also complain to the Office of the Data Protection Commissioner. We keep enquiry records while a conversation or engagement is open and for as long as we have a business or legal reason to; a saved read-out is kept until you ask us to remove it.

7. Who handles data on our behalf

Innocraft, our technology partner in Nairobi, builds and operates the website and the systems behind it on our instructions. The website is served by Cloudflare; enquiry and read-out records are held on Convex servers in the European Union; the contact vault runs on servers in Nairobi; text alerts to Swift Agility are sent through HostPinnacle, a Kenyan SMS provider. Each of them sees only what its job needs, and transfers outside Kenya are made with the safeguards the Act requires.

8. Training, mentorship and advisory engagements

Every engagement is governed by the proposal or quotation we send after a conversation, which states the scope, dates, venue, group size, fee and payment terms. Fees are in Kenya shillings; the quotation states whether VAT applies. We issue a quotation, an invoice and a receipt on letterhead for each payment, and company registration documents on request. Changes of date or scope are agreed in writing. Participants who complete a programme receive a Swift Agility certificate of completion. Where a reimbursement scheme such as NITA applies, it is stated in the proposal; otherwise the fee stands as quoted.

Training materials remain the property of Swift Agility and are licensed to the client for use by the participants named in the engagement. Documents, plans and target sheets you create with our tools or during an engagement are yours.

9. Accuracy and liability

The website is for general information. We keep it current, but it may contain errors or describe a programme that has since changed; the proposal, not the website, defines what we deliver. The free tools are provided as they are. To the extent Kenyan law allows, Swift Agility is not liable for loss arising from reliance on the website or on a document a tool prepared. Nothing in these terms excludes a liability that cannot be excluded by law.

10. Our content and other people's sites

The text, design, photographs and brand on this site belong to Swift Agility Consults Limited. You may quote from it with attribution; you may not reproduce it for commercial use without our written permission. Links to WhatsApp and other services take you to sites we do not control, whose own terms apply.

11. Changes, law and contact

We may update these terms; the current version is always on this page with its date. These terms are governed by the laws of Kenya and any dispute is for the Kenyan courts. Questions about them, or about your data, go to swiftagilityconsults@gmail.com or +254 142 444 022.