Each answer contributes equally: consistent = 10 points; partial = 5; no or unknown = 0. Bands: 0–49 foundations, 50–79 follow-through, 80–100 mostly established. Unknown answers identify records to check; the bands are Swift Agility’s rubric.
The PSC’s FY2023/24 evaluation found 57.5% of officers set targets; 74.8% of committees in target-setting institutions never met; 90% of appraised officers had no recorded reward, sanction or PIP. These are national findings, not a benchmark sample for your organisation. PSC evaluation.
The questions also draw on the Employment Act, sections 41–45 and the Mutonya appeal. Research reviewed 8 September 2026.